Privacy Policy

Effective Date: January 1, 2026

Website URL: https://comfiti.store

At ComFiti, accessible from https://comfiti.store, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy outlines the types of personal information collected and recorded by ComFiti and how we use it.

1. Who We Are

ComFiti is an online e-commerce brand specializing in high-quality women’s footwear designed with medicated soles and orthopedic support. Our website address is: https://comfiti.store.

2. Information We Collect

When you browse our store, place an order, or interact with our site, we may collect the following personal information:

  • Contact Information: Full name, phone number, and email address.

  • Shipping & Billing Address: Physical delivery address for fulfilling Cash on Delivery (COD) and shipped orders.

  • Account Details: Username, password, and order history if you register an account.

  • Technical Data: IP address, browser type, device information, and site interaction data captured via cookies for security and performance optimization.

3. How We Use Your Information

We use the personal data we collect to provide a seamless shopping experience, including to:

  • Process and fulfill your footwear orders, including Cash on Delivery (COD) dispatch.

  • Communicate order updates, tracking details, and support inquiries.

  • Process replacements, 15-day refunds, or returns under our money-back guarantee.

  • Prevent fraudulent transactions and enhance overall site security.

  • Improve our product selection, website functionality, and customer support.

4. Order Processing & Data Sharing

We respect your personal information and do not sell or rent it to third parties. We only share necessary customer data with trusted third-party service providers to run our e-commerce operations:

  • Courier & Delivery Partners: Name, delivery address, and contact number are shared with logistics partners solely to complete your order delivery and COD collection.

  • Analytics & Security: Automated tools (such as spam detection and web security services) process technical log data to keep our site safe.

  • Legal Compliance: Information may be disclosed if required by law or to enforce our store policies and protect our rights.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience:

  • Shopping Cart & Checkout Cookies: Temporary cookies maintain items in your cart while you navigate the site.

  • Account Cookies: If you log in, cookies save your login session and display preferences for your convenience.

  • Analytical Cookies: Help us understand how visitors interact with comfiti.store so we can improve site speed and usability.

You can choose to disable cookies through your individual browser options, though some site features (such as saved carts) may not function properly as a result.

6. Data Retention

  • Order Records: Transaction, order, and shipping records are retained as required for administrative, legal, tax, and customer service purposes (such as handling 15-day returns and warranty inquiries).

  • Account Information: Registered users can view, edit, or delete their personal account details at any time through their user profile.

7. Your Rights Over Your Data

If you have an account on comfiti.store or have placed an order with us, you have the right to:

  • Request an exported file of the personal data we hold about you.

  • Request the correction or deletion of your personal information, excluding data we are legally obligated to retain for administrative or security compliance.

8. Contact Us

For questions regarding this Privacy Policy or to exercise your privacy rights, please reach out to our customer support team:

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